THE IMPACT OF WORKPLACE CONFLICT AND STRESS ON PERFORMANCE: EVIDENCE FROM INDONESIA
Main Article Content
Ririn Uke Saraswati
Salsabila Sayyidina
Rosdiana
Performance is an assessment of the work of employees in carrying out their duties and responsibilities. Under-optimal performance can be caused by conflict factors and work stress experienced by employees. This study analyzes the influence of conflict and work stress on the performance of employees of PT. I.C. Varistor Division Bekasi. The population is 86 Varistor employees, with saturated sampling techniques. The method used is an associative quantitative approach with data collection including observation, filling out questionnaires and documentation, and data is analyzed using SPSS V. 25. The results of the multiple linear analysis test produced regression equations: Y = 135.487 - 0.392(X1) - 0.693(X2). The results of the partial T test of the conflict had a negative and significant effect with t count (-6.559) > t table 1.989, sig 0.000 < 0.05. Work stress had a negative and significant effect with t count (–12.111) > t table 1.989, sig 0.000 < 0.05. Simultaneous tests showed both negative and significant variables (F count 262.129 > F table 3.11, sig 0.000 < 0.05). The determination coefficient showed that 86% of performance was influenced by conflict and work stress and the rest was influenced by other variables. Companies are advised to conduct periodic evaluations to manage conflicts and work stress in improving employee performance.
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Assery, S. (2021). Conflict Management Faces Conflict With Smiles. Expert.
Bella, Abdhie, B., & Putri, N. K. (2025). On the Performance of Employees at Pt Asialab Universal Pratama Palembang Faculty of Economics and Business, Tridinanti University, Palembang, South Sumatra Introduction Background in the era of globalization development such as today. 3(2), 754–772.
Illu, S. W., Gorang, A. F., & Luisa, T. L. (2023). Analysis of the Influence of Work Conflict, Work Stress, Organizational Commitment and Compensation on Employee Performance at the Office of the Public Works and Spatial Planning Office (PUPR) of Alor Regency (Case Study at the Office of the Public Works and Spatial Planning Office. 9 (November), 965–979.
Juartini, T. (2021). The Effect of Conflict and Work Stress on Employee Performance of Pt. Delima Pinglogistra East Jakarta. Journal of Economics and Industry, 22(2). Https://Doi.Org/10.35137/Jei.V22i2.584
Cashmere. (2018). Human Resource Management (Theory and Practice). Hawk.
Khofifa, S., Arief, M. Y., & Fandiyanto, R. (2016). The Effect of Work Conflict and Work Stress on Permanent Employee Performance with Job Satisfaction as an Intervening Variable at Pt. Tekad Karya Putera Situbondo. 1(11), 1–23.
Kristanto, A. (2020). Conflict Management. Gava Media Publisher.
Lestari, W. M., Liana, L., & Aquinia, A. (2020). The Influence of Work Stress, Work Conflict and Workload on Employee Performance. Journal of Business and Economics, 27(2), 100–110. Https://Doi.Org/10.35315/Jbe.V27i2.8192
Honored Sugandi. (2023). Industry Guidance and Counseling. Pt Remaja Rosdakarya.
Moko, W., Basuki, A., & Risanto, Y. (2021). Performance Management (U. Press (Ed.)).
Rahmawati, H., Ismiyarto, Wolter, B., & Retnowati. (2022). Process Performance Management, Methods and Performance Assessment in New Environmental Adaptation. Cv Budi Utama.
Samsudin, A., Prabowo, B., Meisa, D., Asfadela, P., Selvina, M., Fajar, T., Makatita, R., Cahya, A., Fitri, S., Studi, P., Bisnis, A., Social, I., & Politics, I. (2024). As-Syirkah: Islamic Economics & Financial Journal The Effect of Work Conflict and Work Stress on Employee Performance. 3, 684–694. Https://Doi.Org/10.56672/Assyirkah.V3i2.180
Saraswati, R. U., & Zulkifli, S. M. (2024). The Influence of Discipline and Work Motivation on the Performance of Pt Trimitra Cikarang Employees. Journal of Minfo Polgan, 13(1), 929–940. Https://Doi.Org/10.33395/Jmp.V13i1.13848
Sari, A. D. (2023). The Effect of Work Conflict and Work Stress on Employee Performance in the Technical Implementation Unit (UPT) of the Bontang City Market. Jueb : Journal of Economics and Business, 2(1), 35–40. Https://Doi.Org/10.57218/Jueb.V2i1.586
Soedjatmoko, Sarmin, & Saraswati, R. U. (2024). The Effect of Compensation and Leadership Style on Employee Loyalty at Bhakti Husada Cikarang Hospital – Bekasi. Al-Kharaj: Journal of Sharia Economics, Finance & Business, 6(7), 532–5544. Https://Doi.Org/10.47467/Alkharaj.V6i7.3093
Sugiyono. (2020). Qualitative Quantitative Research Methods and R&D. Alfabeta, Cv.
Suhartini. (2021). Problems and Challenges of Human Resource Management: A Review of Regional Companies of People's Credit Banks (Diyah Febrikawati Ratna Dhahita (ed.)). Cv. Amerta Media.
Sujarweni, V. W. (2020a). Business & Economic Research Methodology. New Library Press.
Sujarweni, V. W. (2020b). Statistics for Business & Economics (Mona (ed.)). New Library Press.
Susilo, Y., & Wahyudin, W. (2020). The Effect of Work Conflict and Work Stress on Employee Performance. Economics: Journal of Business Management Economics, 1(01), 45–58. Https://Doi.Org/10.37366/Ekomabis.V1i01.5
Wahyudi, & Hidayat, W. (2019). Conflict & Stress Management in Organizations Practical Guidelines for Visionary Leaders. Alphabet, Cv.
Widjaja, Y. R., Widhiyanti, I. S., & Mubarok, A. (2021). The Effect of Work Conflict and Work Stress on Employee Performance at Cv. Perdana Java Creative Bandung. Journal of Management Science, 3(2), 83–94. Https://Doi.Org/10.51977/Jsm.V3i2.563
Yofani, A. Z., & Chaira, T. M. I. (2024). The Effect of Conflict and Work Stress on Employee Performance at Pt Rizky Tanjung Mas. Journal of Management and Business, 3(1), 145–158. Https://Doi.Org/10.36490/Jmdb.V3i1.1260
Zainal, H., & Ashar, A. I. D. (2023). Work Stress. Pt. Sonpedia Publishing Indonesia.
