Grace Syela, and Dewanta Facrureza. “THE EFFECT OF RESPONSIVENESS AND RELIABILITY ON CUSTOMER SATISFACTION AT WARUNG RAWIT TAMAN PALEM”. International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC), vol. 2, no. 5, Oct. 2024, pp. 1686-9, doi:10.61990/ijamesc.v2i5.280.