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• THE EFFECT OF PRODUCT VARIATIONS AND CUSTOMER VALUES ON CUSTOMER SATISFACTION HANNAH CATALOG BANDAR LAMPUNG

  Ardansyah , Muhammad Haykal Marlyn

  1487 - 1496

  2025-08-30

  Statistics: 322

• HOW PLATFORM FEATURES DRIVE CONSUMER BEHAVIOR ON OMNICHANNEL IN INDONESIA

  Sinta Rukiastiandari , Dede Suleman , Lilik Yuliawati , Fara Mutia , Luthfia Rohimah , Aprillia

  648-670

  2023-10-16

  Statistics: 540

• THE INFLUENCE OF SOCIAL MEDIA MARKETING CAPABILITY AND DIGITAL CUSTOMER ENGAGEMENT ON MARKETING PERFORMANCE THROUGH TRUST

  Dede Suleman , Velly Anatasia , Devy Sofyanty , Prisca Nurmala Sari

  575 - 592

  2026-04-30

  Statistics: 232

• MICRO-SEGMENTATION AND CUSTOMER PERSONALIZATION IN THE AGE OF AI AND BIG DATA

  Ummu Salmah Tanjung , Shofy Mazaya Siregar , Beby Karina Fawzeea Sembiring

  2125 - 2143

  2026-08-31

  Statistics: 0

• THE EFFECT OF PRICE, PROMOTION AND QUALITY OF MAXIM APPLICATION SERVICES ON CUSTOMER SATISFACTION IN MEDAN CITY

  Reja Filif Andrian , Ratna Oktavia Situmorang , Tri Putri Enjelina Grasela Sinabang , Holfian Daulat Tambun Saribu , Rintan Saragih

  1215 - 1233

  2026-06-29

  Statistics: 92

• THE INFLUENCE OF INNOVATION, DIGITALIZATION, AND SERVICE QUALITY ON CUSTOMER SATISFACTION OF MSMES IN MEDAN CITY

  Vicella , Sarah Bintang Angelina , Sofiana Tampubolon , Ricko Lotama , Fenny Krisna Marpaung , Christin Imelda Girsang

  1386 - 1401

  2026-06-30

  Statistics: 81

• THE POWER OF LIVE STREAMING AND AI: CUSTOMER ENGAGEMENT AND PURCHASE DECISIONS ON TIKTOK SHOP

  Shofy Mazaya Siregar , Fadli , Muhammad Dharma Tuah Putra Nasution

  1815 - 1831

  2026-08-29

  Statistics: 3

• BUILDING CONSUMER LOYALTY IN HALAL COSMETICS: THE INTEGRATION OF QUALITY, BRAND IMAGE, TRUST, AND SATISFACTION

  Yasir Hudzaifah , Joko Susilo , Tasya Syawa Amalia

  1363 - 1385

  2026-06-30

  Statistics: 121

• MEDIATING ROLE OF BRAND LOVE ON THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT INNOVATION ON TOURIST REVISIT INTENTION

  Ni Putu Ayu Trefi Cahaya Wati , Wayan Ardani , I Gusti Ayu Diah Werdhi Srikandi WS , Anak Agung Elik Astari

  1904 - 1918

  2025-10-20

  Statistics: 305

• THE EFFECT OF FACILITIES ON CUSTOMER SATISFACTION AT SATRIA FUTSAL NATAR DISTRICT

  Miranda Ariyanti , Vonny Tiara Narundana

  80 - 89

  2025-02-22

  Statistics: 321

• THE ROLE OF CUSTOMER REVIEWS, INFLUENCER MARKETING, AND LIVE STREAMING FEATURES IN INFLUENCING PURCHASE DECISIONS ON THE SHOPEE PLATFORM IN MEDAN

  Andy Wijaya , Purnama Yanti Purba , Andre , Nasib

  850 - 867

  2026-05-10

  Statistics: 216

• ANALYSIS OF PHARMING IN CYBER CRIME AND ITS IMPACT ON CUSTOMER TRUST (CASE STUDY ON BANK BRI CUSTOMERS BANDAR LAMPUNG REGIONAL OFFICE)

  Ranny Caroline , Tina Miniawati Virgawenda Barusman

  259 - 270

  2025-02-28

  Statistics: 379

• THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION IN MSMES GEPREK KITHA BANDAR LAMPUNG

  Bagas Jenisa Pratama , Vonny Tiara Narundana

  918-927

  2024-06-24

  Statistics: 1181

• IMPLEMENTATION OF BALANCED SCORECARD AT PT. MB

  Randi Lukmanto , Dwi Bakti Iriantini , Indahwati

  451-463

  2024-04-09

  Statistics: 290

• ORGANIZATIONAL SUPPORT AND CUSTOMER SERVICE EFFICIENCY IN THE HOSPITALITY SECTOR IN NIGERIA

  Samuel Adedoyin , Ernest Amiens , Airenvbahihe Igbinedion , Samson Abolarinwa

  758 - 772

  2025-06-21

  Statistics: 294

• THE EFFECT OF RESPONSIVENESS AND RELIABILITY ON CUSTOMER SATISFACTION AT WARUNG RAWIT TAMAN PALEM

  Grace Syela , Dewanta Facrureza

  1686-1696

  2024-10-31

  Statistics: 271

• DETERMINANTS OF BANK FINANCIAL PERFORMANCE: DEPOSIT FUNDS, POST-EMPLOYMENT BENEFITS, AND INCOME IN INDONESIA

  Hasri Zulkarnain , Augustpaosa Nariman

  1197 - 1214

  2026-06-28

  Statistics: 85

• INVESTIGATING THE EFFECT OF INTERNET BANKING QUALITY DURING AND AFTER THE PANDEMIC: A COMPARATIVE ANALYSIS

  Nur Hayati , Wulan Lela Sari , Muji Rahayu

  520-534

  2023-10-06

  Statistics: 328

• DISCLOSURE OF BANK CUSTOMER DECISIONS USING QRIS AS A MEANS OF ONLINE TRANSACTIONS IN THE DIGITAL ERA

  Zulhawati , Meiliyah Ariani , Avinash Pawar

  1936 - 1947

  2024-12-10

  Statistics: 413

• CORPORATE PERFORMANCE MEASUREMENT USING THE BALANCED SCORECARD: A CASE STUDY OF AN INDONESIAN FAST-FOOD FIRM

  Naufal Dhenanda Aradea , Nuris Sanida

  509 - 528

  2026-04-30

  Statistics: 321

• THE IMPACT OF ARTIFICIAL INTELEGENC, STRATEGY BUSINESS AND QUALITY PRODUCT TO ORGANIZATION BUSINESS

  Indah Kusumawati , Rokhmat Subagiyo

  202 - 210

  2025-02-24

  Statistics: 437

• THE IMPACT OF INTEGRATION BETWEEN ACCOUNTING DISCLOSURE AND COMMERCIAL IDENTITY ON THE SUSTAINABILITY OF COMPETITIVE ADVANTAGE

  Jasim Gshayyish Zwaid

  1524 - 1538

  2025-09-04

  Statistics: 276

• THE INFLUENCE OF SERVICE QUALITY AND IMPLEMENTATION OF PUBLIC RELATIONS CUSTOMER SATISFACTION ON SERVICE RECIPIENT SATISFACTION AT THE YOGYAKARTA COURT OFFICE

  Anna Sulistyawati , Rita Listiyanti

  60-75

  2024-02-09

  Statistics: 381

• THE IMPACT OF CONSUMER ATTITUDES ON ONLINE SHOPPING, INCLUDING SOCIAL MOTIVATIONS, ESCAPISM MOTIVATIONS, AND VALUE MOTIVATIONS, IN RELATION TO ONLINE PURCHASE INTENTIONS

  Cen Lu , Chandra Kuswoyo , Reicheana Koesala Zirho

  2089 - 2100

  2024-12-21

  Statistics: 408

• ANALYSIS OF THE APPLICATION OF MALCOLM BALDRIGE CRITERIA (MBCFPE) TO BUSINESS ACTORS IN INDONESIA

  Vira Aulia Gusfi , Ulul Azmi , Prie Dewi Listanti , Kusuma Chandra Kirana

  322-327

  2024-02-27

  Statistics: 334